Effective Date: November 3, 2024

Welcome to KORVIK ENTERTAINMENT LTD (“we“, “us“, or “our“). We value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you:

  • Visit our website at https://icypawsgames.com or any other site that links to this policy.
  • Use IcyPaws Games, our innovative digital platform offering instant access to a wide range of digital games and gift cards. We strive to provide secure transactions, fast delivery, and 24/7 customer support to ensure a seamless gaming experience across various platforms.
  • Interact with us through other related means, including sales, marketing, customer service, or events.

Your trust is important to us, and we are committed to being transparent about our privacy practices. If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please do not hesitate to contact us at info@icypawsgames.com.

Overview

This summary provides a brief overview of our Privacy Policy. For more detailed information, please refer to the sections below.

Information We Collect

We may collect personal data such as your name, contact details, payment information, and other details necessary to provide our Services.

Sensitive Data

We do not collect or process sensitive personal information such as racial or ethnic origin, sexual orientation, or religious beliefs.

Third-Party Information

We do not obtain personal information about you from third-party sources without your explicit consent.

Use of Your Information

Your data is used to provide and improve our Services, personalize your experience, communicate with you, enhance security, prevent fraud, and comply with legal obligations.

Sharing Your Information

We may share your information under specific circumstances, such as business transfers, legal requirements, or with service providers who assist us in operating our Services.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information but cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding access to and control over your personal information, including the right to access, correct, or delete your data.

Exercising Your Rights

To exercise your rights, please contact us at info@icypawsgames.com. We will respond to your request in accordance with applicable laws.

1. Information Collection

Summary: We collect personal information that you voluntarily provide to us, as well as information collected automatically when you use our Services.

Information You Provide

When you engage with our Services, we may ask you to provide certain personal details, including but not limited to:

  • Contact Information: Full name, email address, phone number, and mailing address.
  • Account Credentials: Username and password for account creation and authentication.
  • Payment Information: Credit/debit card numbers, billing address, and other financial data necessary to process your transactions.
  • Preferences: Your preferences regarding marketing communications, product interests, and contact options.
  • Feedback and Correspondence: Information you provide when you contact us for support or with inquiries.

Information Collected Automatically

When you use our Services, we may automatically collect information such as:

  • Usage Data: Details about your interactions with our Services, including pages visited, links clicked, and features used.
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
  • Location Data: Approximate location based on your IP address to customize content and services.

All the information you provide should be accurate and up-to-date. Please inform us of any changes to your personal data.

2. Use of Information

Summary: We use your information to operate, maintain, and enhance our Services, and to fulfill legal and contractual obligations.

We may use the information we collect for purposes such as:

  • Providing Services: To deliver the products and services you request, including processing transactions and fulfilling orders.
  • Personalization: To tailor content and recommendations to your preferences and enhance your user experience.
  • Communications: To send you important updates, confirmations, technical notices, and administrative messages.
  • Marketing: To inform you about promotions, upcoming events, and other news about products and services offered by us and our partners.
  • Analytics: To analyze usage trends and preferences to improve our Services.
  • Security and Fraud Prevention: To monitor and protect the security of our Services and detect and prevent fraudulent transactions and other illegal activities.
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Summary: We process your personal information based on various legal grounds, depending on the nature of the processing and your location.

Our legal grounds for processing your data include:

  • Consent: We may process your personal data if you have given explicit consent for a specific purpose.
  • Contractual Necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligations: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Services, unless these interests are overridden by your rights and interests.
  • Vital Interests: Processing is necessary to protect your vital interests or those of another person.

4. Information Sharing

Summary: We may share your information with third parties under specific circumstances to provide our Services or comply with legal obligations.

Your personal data may be disclosed to:

  • Service Providers: Trusted third-party companies that assist us in operating our Services, such as payment processors, hosting providers, and customer service platforms.
  • Business Transactions: Third parties in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Compliance: Government authorities or law enforcement officials if required by law or if we believe disclosure is necessary to comply with legal obligations.
  • Protecting Rights: Entities necessary to protect our rights, privacy, safety, or property, and/or that of you or others.
  • With Your Consent: Other third parties with your explicit consent to do so.

5. Cookies and Tracking Technologies

Summary: We use cookies and similar technologies to enhance your experience and analyze usage.

We may employ cookies, web beacons, pixel tags, and other tracking technologies to collect information about your interaction with our Services. This helps us:

  • Personalize Content: Customize content and recommendations based on your interests.
  • Remember Preferences: Save your settings and preferences for future visits.
  • Analyze Usage: Understand how you use our Services to improve functionality and user experience.
  • Marketing: Deliver targeted advertising and promotional communications.

You can manage your cookie preferences through your browser settings. For more details, please review our Cookie Policy.

6. Data Retention

Summary: We retain your information only as long as necessary to fulfill the purposes outlined in this policy.

We will keep your personal data for as long as it is needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the purposes for which we collected it.

When we no longer need your personal information, we will securely delete, anonymize, or isolate it from further processing.

7. Data Security

Summary: We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We implement a variety of security measures, including:

  • Encryption: Securing sensitive data during transmission using encryption technologies like SSL/TLS.
  • Access Controls: Restricting access to personal information to authorized personnel who need it for specific purposes.
  • Monitoring: Regularly monitoring our systems for vulnerabilities and attacks.
  • Training: Educating our employees about the importance of confidentiality and privacy.

Despite our efforts, no security measures are entirely foolproof. We cannot guarantee absolute security, and you should take steps to protect your information as well.

8. Your Privacy Rights

Summary: You have rights regarding your personal information, and we are committed to helping you exercise them.

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete information.
  • Erasure: Request deletion of your personal data under certain circumstances.
  • Restriction: Request restriction of processing your data in certain situations.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at info@icypawsgames.com. We will respond to your request in accordance with applicable data protection laws.

9. International Data Transfers

Summary: Your information may be transferred to and processed in countries other than your own.

We are based in the United Kingdom, and your personal data may be transferred to and processed in other countries that may not have the same data protection laws as your jurisdiction. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Protection of Minors

Summary: Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have inadvertently gathered personal data from a child under 16, we will take steps to delete such information promptly. If you believe that we might have any information from or about a child under 16, please contact us at info@icypawsgames.com.

11. Do-Not-Track Signals

Summary: We currently do not respond to Do-Not-Track (DNT) signals.

Your browser may allow you to set a Do-Not-Track (DNT) preference, which signals websites you visit that you do not want your online activity tracked. As there is no accepted standard on how to interpret DNT signals, we do not respond to them at this time.

12. Policy Updates

Summary: We may update this Privacy Policy to reflect changes in our practices or legal requirements.

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this policy. If the changes are significant, we may provide more prominent notice or obtain your consent as required by law. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us:

KORVIK ENTERTAINMENT LTD
Suite 6045, 128 Aldersgate Street
London, EC1A 4AE
United Kingdom
Registration Number: 16020828
Email: info@icypawsgames.com

14. Accessing and Managing Your Data

You have the right to access, update, or delete the personal information we have collected about you. To make such requests, please contact us at info@icypawsgames.com. We will process your request in accordance with applicable data protection laws.

Additionally, you can manage your account information directly by logging into your account settings on our website. Here you can update your contact information, change your password, and adjust your communication preferences.

By using our Services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our Services.

16. Disclaimer

While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Privacy Policy

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